319-627-2145 or This email address is being protected from spambots. You need JavaScript enabled to view it. - Customer Service is available Monday through Friday from 8-4:30PM.


 Internet Tech Support – 1-866-837-3145

Internet Technical Support is available toll free 24 hours a day and 7 days per week.



Digital TV Support – Dial 611 from your landline phone.

If not calling from a landline phone dial 319-627-4611 in West Liberty or 319-643-5360 in West Branch. If it is after business hours you’ll be prompted to leave a message for the on call technician. The technician will call as soon as he becomes available. Evening calls may result in a delayed response until the following day.



 Phone Support – Dial 611 from your landline phone.

If not calling from a landline phone dial 319-627-4611 in West Liberty or 319-643-5360 in West Branch. If it is after business hours you’ll be prompted to leave a message for the on call technician. The technician will call as soon as he becomes available. Evening calls may result in a delayed response until the following day.

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